Marketing Management and Human Resource Management

Service Quality and Management, Human Side of Organisation, Consumer Behaviour

01 Book

Details of International Publication

1. Shah Kalgi (2015), “An investigation on awareness and perception of various cyber crimes”, Radix International Journal of Research in Marketing, ISSN:2250 3986, Referred
2. Shah Kalgi (2016), "Application Of Mystery Shopping In Various Services", GE-International Journal of Management Research Vol. 4, Issue 7 Page No. 11-23 July 2016,  ISSN: 2321-1709, Refereed, UGC Approved Journal with Impact Factor: 4.88
3. Shah Kalgi (2016), "A Study On Sales Force Management Of Pharmaceutical Companies Of Ahmedabad, International Research Journal of Human Resources and Social Sciences, Vol. 3, Issue 7 Page No.15-24 July 2016, ISSN(O): 2349-4085,  Refereed, UGC Approved Journal with Impact Factor: 3.866
4. Shah Kalgi (2016), "Celebrity Endorsement: It’s Impact on Television Commercial", International Research Journal of Marketing and Economics, Vol. 3, Issue 7, Page No. 15-25, July 2016, ISSN: 2349- 0314, Refereed, UGC Approved Journal Impact Factor: 3.949
5. Shah Kalgi (2016), "Mobile Application Preferences By The Users Of Smartphone", International Research Journal of Management and Commerce, ISSN: 2348-9766, Vol. 3, Issue 7 Page No. 45-57, July 2016, ISSN: 2348-9766 Refereed, UGC Approved Journal Impact Factor: 3.861
6. Shah Kalgi (2017), "A Literature Review On Factors Affecting Service Quality In Restaurants ", International research journal of marketing and economics, Vol. 4, Issue5, page no. 44-56, May 2017, ISSN: 2349-0314, Referred, UGC Approved Journal with Impact Factor 5.671
7. Shah Kalgi (2017), “Females’ Preference for Local Beauty Parlours: A Study from Ahmedabad City”, Fountained, Volume:1, No.1, July 2017, ISSN No: 2457-1040.
8. Shah Kalgi (2018), " A Study on Perception and Expectation of Public Transport Services”, ROOTS - International Journal of Multidisciplinary Researches, Vol.4, special issue 2, page no153-155, February 2018, ISSN :2349-8684, Referred UGC Approved with Impact Factor 3.4
9. Shah Kalgi (2018), "An Empirical Investigation of Work Environment & Reward Factors”, ROOTS - International Journal of Multidisciplinary Researches, Vol.4, special issue 2, February 2018, page no: 7-8, ISSN :2349-8684,Referred UGC Approved with Impact Factor 3.4
10. Shah Kalgi (2018),“An Assessment of perceived quality and brand equity of selected chain restaurants of Ahmedabad city , International Research Journal of Management and Commerce, Vol.5, Issue:3, Pg no.72-82,  March 2018, ISSN: 2348-9766 , Refereed& UGC Approved Journal with Impact Factor: 5.564
11. Shah Kalgi (2020), “The Ethical Consideration of Online Data Collection” International Journal of Research in Humanities & Social Sciences, Vol. 8, Sp. Issue: 2,Pg no 319-325. June 2020, ISSN:(P) 2347-5404 ISSN:(O)2320 771X,  Refereed& UGC Approved Journal with Impact Factor:5.797
12. Shah Kalgi (2020), “A Study on Start up cells: Scale-up Height or Nadir”, Studies in Indian Place Names, Vol-40, Special Issue-08, Pg No. 493-500, March 2020, ISSN: 2394-3114.
13.  Shah Kalgi (2021), “The role of health administrative services offers to financial viable community: A case study of Pradhan Mantri Jan Arogya Yojana- Ayushman Yojana”  Turkish Online Journal of Qualitative Inquiry Vol. 12 Issue No. 9, Pg No.  Page No. 5154 – 5174, August 2021, e-ISSN: 1309-6591

1. Shah Kalgi (2015), “A Study on Social Media and Voting Behaviour with Special Emphasis on Selected Cities of Gujarat”, The Journal of Management and co- operation, Volume XII, No.1, Jan-March, 2015, ISSN no. 2249-2275.

Papers/Articles in Edited Books/in Conference Proceedings

1. Shah Kalgi (2014), “Women in Call Centre: An Empirical Investigation”, Shahnlax International    Journal of  Arts, Science & Humanities, Vol.1, Page no.98-104, March 2014, ISSN 3231-788X
2. Shah Kalgi (2015), “A Study of E-Banking Services”, IGNITE – 2015, Vol.1, No.1 , Page no. 279-286, January 2015, ISSN 2394 269X
3. Shah Kalgi (2015), “Mystery Shopping: An Innovative Market Research Tool to Measure Customer Satisfaction”, Innovative Practices for Corporate and Individual Development, Page no. 21-27, ISBN 978-93-85640-40-7
4. Shah Kalgi (2016), “Ethics in Restaurants: Customers’ perspective”, Sankalpa: Journal of Management & Research , Vol. 06, Page No. 63-66, 5-6 February 2016, ISSN 2231-1904, Impact Factor: 2.813
5. Shah Kalgi (2016), “Ethical Practice of E-retailers and its impact on online shoppers of Ahmedabad”, proceeding of International conference on governance in E- commerce: contemporary issues and challenges ICGS2016 on 2-3 September 2016, page no. ISBN- 978-93-5258-984-5
6. Shah Kalgi (2018), Impact of Social Media on Voting Behaviour of Youngsters Participating in Assembly election 2017 of Gujarat, Advances in theory and research in emerging market, ISBN: (978-93-86782-39-7).
7. Shah Kalgi (2018), “ Examining the Effectiveness of Promotional Strategies for Bollywood Movie Promotions: A Cluster Analysis” , Proceedings of International Youth Symposium on Business Ecosystem : Interplay of Key Dimensions, Page No: 138-148, ISBN: 978-5273-835-9
8. Shah Kalgi (2018), “Impact of social media on voting behavior of youngsters participating in assembly election 2017 of Gujarat”, Governance in Indian financial services sector : reforms and remedies, page no. 136- 142, ISBN: 978-93-86782-39-7.

1. Best research paper award at International conference on Business Ethics for Good Corporate Governance and Sustainability, Organized by C.K shah Vijapurwala in association with GTU on 6-7 February, 2015.
2. Best research paper award at International conference on governance in E-commerce: contemporary issues and challenges ICGS2016 organized by centre for financial services and centre for governance systems, GTU on 2-3 September 2016.
3. Best Ph.D. thesis award at 11th International Conference on Emerging Perspectives, Practices and Research Trends on Sustainable Development and Growth, organized by Ganpat University on 4-5 January, 2019.
4. Best research paper award at National Level Conference on “Creativity and Sustainability” Organized by: Shri Chimanbhai Patel Institute of Management and Research (CPIMR) on 14 March 2020.
5. Received 'Young Woman in Management' Award during the 5thAnnual Women's Meet (AWM 2020) by Venus International Women Awards on 7 March 2020.
6. Best research paper award at International Online Conference on Impact of COVID 19 on Indian Economy Organized by: The Mudra College Madurai in Association with Bodhi International Journal on 23 November 2020.
7. Best research paper award at International conference on Emerging Trends in economics, commerce and Management Organized by: Dept. of Economics and Center for Research in Economic, The Mudra College, Tamilnadu and Department of Business Intelligence, Gujarat University on 27^th and 28^th February 2021.